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SHIPPING & RETURNS

SHIPPING POLICY

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

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You will receive a shipment confirmation Email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

RETURN & EXCHANGE POLICY

In order for the goods to be eligible for a return, please make sure that:

 

  • The goods were purchased in the last 14 days

  • The goods are in the original packaging

  • The following goods cannot be returned:

  • The supply of goods made to your specifications or clearly personalized.

  • The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

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If you have any questions about our Returns and Refunds Policy, please contact us by sending us an email:

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cs@yolohealthproducts.info

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